i am a waitress at a restaurant that recently acquired hand held credit card readers to be used at the table for payment. It is incredibly uncomfortable for both the patron and myself when said patron must manually enter the gratuity, on a keypad, in front of me! Any advice on how i can tactfully handle this situation?

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Payment Method
by: Ms P Etiquette

Dear server,

No, I am afraid I don't have any solution for you, other than letting the diner know how awkward it is. Smile and say you are sorry for the awkwardness of the payment method. You have no control over any other part of it.

Good Luck.

Ms. Practical Etiquette

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